【HBR】Have You Built Up Your Conflict Intelligence?

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https://hbr.org/podcast/2025/07/have-you-built-up-your-conflict-intelligence

Conflict has always been a big part of the business world, whether in the board room, between startup cofounders, or when employees start to disagree with the C suite. But it seems even more pronounced at work today, as political and economic issues seep into the office. Leaders must have the muscles to handle conflict big and small, argues Peter T. Coleman, a professor at Teachers College, Columbia University, where he directs the Morton Deutsch International Center for Cooperation and Conflict Resolution. He explains essential ingredients to conflict-intelligence, like adaptability and creativity – and how they can help you run a better organization. Coleman is the author of the HBR article “The Conflict-Intelligent Leader.”

  • Conflict

    • There was a conflict between the two countries.
    • She felt a conflict between her job and her family.
    • Their opinions often conflict with each other.（这里 conflict 为动词用法）
    • Dispute : They had a dispute about money.
    • Clash : There was a clash between the students and the police.
    • Struggle : It was a daily struggle to get to school on time.
    • Conflicting : They gave conflicting answers to the same question.
    • Conflicted : He felt conflicted about moving to another city.

  • Struggle

    • He struggled to lift the heavy box.
    • She is struggling with her homework.
    • Their struggle for freedom inspired many people.（他们为自由而斗争，激励了许多人。）
    • Fight : He had to fight against his fear to speak in public.
    • Battle : She battled cancer for many years.
    • Strive : He strives to be the best student in his class.
    • Wrestle : She wrestled with a difficult problem at work.
    • Struggled : She struggled to finish the project on time.
    • Struggling : The struggling artist finally sold a painting.（现在分词/形容词，表示“苦苦挣扎的”，“发展不好的”）
    • Struggler : As a struggler, he never gave up his dream.（名词，指“奋斗者”或“挣扎的人”）

  • C-suite 指公司最高管理层成员（如 CEO、CFO、COO 等）

    • Many decisions in the company are made by the C-suite executives.
    • She was promoted to the C-suite last year.
    • The C-suite is discussing the new business strategy.
    • He is a C-level manager at the company.

  • Seep into

    • The smell of coffee seeped into the room.（咖啡的香气渗进了房间。）
    • Little by little, sadness seemed to seep into his heart.
    • Leak : Water leaked from the ceiling after the heavy rain.
    • Ooze : Mud oozed from the sides of the riverbank.
    • Trickle : A little bit of water trickled down the window.
    • Filter : Sunlight filtered through the leaves.
    • Seepage : The engineer checked for any seepage of oil from the tank.

  • essential

    • Water is essential for life.
    • It is essential to wear a seatbelt while driving.
    • Good communication skills are essential for this job.
    • Vital : Sleep is vital to your health.
    • Necessary : It is necessary to bring your ID card.
    • Crucial : It is crucial that we arrive on time.
    • Indispensable : Air is indispensable to human beings.
    • Essentially : She is essentially a kind person.
    • Essence : The essence of his argument is simple.

  • ingredients

    • What are the ingredients in this soup?
    • Sugar is one of the main ingredients in a cake.
    • Always check the ingredients before you buy packaged food.
    • Components : The main components of the dish are rice, chicken, and vegetables. （这道菜的主要成分是米饭、鸡肉和蔬菜。）
    • Elements : Trust is an important element of a good relationship.（注意：element 偏向抽象“要素”）
    • Parts : All the parts of the recipe need to be prepared in advance. （这份食谱的所有部分都需要提前准备好。）
    • Ingredient : This recipe only requires one ingredient: milk.
    • Hard work is a key ingredient of success. （ingredient 还可以指“因素”或“要素”）

  • adaptability （适应能力）

    • Adaptability is important in a changing world.
    • Her adaptability helped her succeed in her new job.
    • Animals in the desert show great adaptability to their environment.
    • Flexibility ： Flexibility at work can reduce stress. （灵活性）
    • Adapt : We need to adapt to new situations quickly.（动词，适应、调整）
    • Adaptive : Elephants have adaptive behaviors to find water during dry seasons.（形容词，适应性的）
    • Adaptable : She is very adaptable and can work anywhere.（形容词，能适应的）